Refund and Cancellation Policy

Refund and Cancellation Policy

Cancellation by Customer

  • Advance Notice: Cancellations made more than 48 hours before the scheduled move are eligible for a full refund.
  • Late Notice: Cancellations made within 48 hours of the scheduled move may incur a cancellation fee of 50%.

Cancellation by Right Now Removals

  • Unforeseen Circumstances: If we need to cancel your booking due to unforeseen circumstances, we will provide a full refund or reschedule the move at your convenience.

Refunds

  • Processing Time: Refunds will be processed within 5-7 business days of the cancellation request.
  • Payment Method: Refunds will be issued using the original payment method.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please get in touch with us at:

Email: [email protected]

Address:  Sydney, New South Wales, Australia 

Phone: +61420806908

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